Privacy Policy

We collect different types of information as you interact with our Services:

• Account data: name, email, profile photo, and unique identifier (provided through Clerk at registration/login).
• Payment data: processed directly by Stripe. We do not store card numbers. We receive only transaction identifiers, subscription status, and the last 4 card digits for display.
• Usage data: motion videos and carousels created, prompts sent to AI, credits used, and generation and editing history.
• Technical data: IP address, browser type, operating system, pages accessed, access date and time, cookies, and similar identifiers.
• Submitted content: text, images, palettes, and other information you submit to generate creatives.

• Provide, operate, and maintain the Services (generate motion videos and carousels, perform AI edits, and process video exports).
• Process payments, subscriptions, and one-time credit purchases.
• Send transactional emails (subscription confirmations, receipts, low credit balances, and account recovery).
• Enforce usage limits and prevent fraud, abuse, and violations of the Terms of Service.
• Improve AI model quality, performance, and the product experience (always in aggregated and/or anonymized form).
• Comply with legal and regulatory obligations and respond to competent authorities.

The processing of your data is based on:

• Performance of a contract (Article 7, V) — to deliver the contracted Services.
• Compliance with a legal obligation (Article 7, II) — for tax, accounting, and regulatory obligations.
• Legitimate interest (Article 7, IX) — to prevent fraud, improve the product, and ensure security.
• Consent (Article 7, I) — for optional marketing communications, where applicable.

We do not sell your personal data. We share information only with service providers that help us operate the platform and are contractually bound to confidentiality:

• Stripe — payment processing and subscription management ( policy ).
• Clerk — authentication and identity management ( policy ).
• Supabase — database, storage, and backups (hosted on servers in locations defined by the current contract).
• Anthropic — AI model used to generate motion videos and carousels from submitted prompts.
• Vercel — web application hosting.
• Resend — transactional email delivery.
• Public authorities — when required by law, a court order, or a valid request.

We use essential cookies for authentication and website operation, as well as analytical cookies to understand aggregate usage. You can block cookies in your browser, but this may affect essential features (such as staying signed in).

We retain your data for as long as necessary to provide the Services and comply with legal obligations (tax, accounting, and regulatory). After account closure, data may be retained for up to 5 years to fulfill tax obligations, or anonymized for statistical purposes.

We use technical and organizational measures to protect your data:

• Encrypted connections in transit (TLS/HTTPS on all requests).
• Encryption at rest for sensitive stored data.
• Role-based access control and the principle of least privilege.
• Rotatable authentication tokens and isolation by workspace/user.
• Audit logs for sensitive operations (billing, AI edits, deletions).
• Periodic security reviews and dependency updates.

No method of internet transmission or electronic storage is 100% secure. Although we work to protect your data, we cannot guarantee absolute security. If an incident occurs, we will notify data subjects and Brazil’s ANPD within the time limits set by the LGPD.

Under the LGPD, you have the right to:

• Confirmation that your data is being processed.
• Access the data we hold about you.
• Correct incomplete, inaccurate, or outdated data.
• Anonymize, block, or delete unnecessary data or data processed in violation of the LGPD.
• Transfer your data to another provider.
• Delete data processed based on your consent.
• Information about the public and private entities with which we share your data.
• Withdraw consent, where applicable.

To exercise any of these rights, email contato@motionads.com.br. We will respond within 15 days.

Some of our providers (Stripe, Clerk, Anthropic, Vercel, Resend) store data on servers outside Brazil. We ensure these transfers take place under appropriate contractual clauses and in countries with adequate protection, as required by the LGPD.

Our Services are not directed at people under 18. We do not knowingly collect minors’ data. If you identify a minor’s data being processed without the required consent from their guardians, contact us so we can remove it.

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the update date at the top. Material changes will be communicated by email and/or an in-platform notice.

For privacy questions, to exercise your rights, or for questions about this policy, contact us: